Your happiness is our number one goal and our packages are guaranteed. If you don't like them we will rephotograph your child or refund your money.
Click on the view/order tab under Schools and Sports. Find your school or sports event in the drop-down menu. Then simply enter your email address. For prepay events, the order form will appear and you choose your items and check out. You may also click here to order.
If it is a reorder you can find the password on the slip enclosed with your original order. Enter your email and the password provided on your photo slip. Some schools use lunch ID's. If you do not know your password or ID number, please contact a sales representative at 770-867-2853 or email us at email@example.com.
For proofed events you will find your password printed on your child's proof form that was sent home, or in some cases, it may be your child's lunch ID.
Some schools and sports leagues choose to have their event be prepaid. This means that no proof is shown and the package and photo items are pre-ordered and paid for in advance. Prepay is chosen when time constraints and deadlines need to be met quickly. Proofing adds at 3-4 weeks or longer to the order process.
All images are guaranteed at Bentley's. If for some reason you are not completely satisfied with your photographs, we will rephotograph your child or refund your money upon return of your portraits.
When you are logging in to your event, look for the 'Add Password' button. It is located under the 'Password' button where you will type in your first password. Click on the 'Add Password' button to add additional passwords to view and place one order for multiple children.
After the order deadline we have more expense because school and sports events are bulk orders to help bring down the cost of photos and shipping. When only one order is placed we have minimum order charges and shipping that is charged to us and we have to pass these fees along.
The digital download is not available forever as these are not archived by Bentley Photography or our lab. The download link will expire after 60 days. After that time you will be charged to have it reloaded into the system.
You can place a late order up to 6 months after an event, however the same packages and products may not be available. After this time frame, we do not guarantee that your images will be available. Please feel free to call and our staff will check for you. We photograph thousands of children every year and simply cannot keep all of these events available for extended lengths of time. It is best to order at the time of the event.